After squeezing into our parking place because some dipshit moron doesn't know how to park into one space, we entered the doors to 5 Star Burgers. An older waitress approached us and sat us at a table/booth near the door. It wasn't a bad seat until the weather started getting rainy-like outside and then everytime someone opened the door to come in or go out, it was windy at our table! Luckily, this was few and far between so it was tolerable.
The woman took our drink orders as soon as we were seated and said that so-so (I didn't get the name she said) will be with you in a little bit. "In a little bit" must mean something different in Taos than in my head.
It was about 10-15 minutes and we still had our menus on our table and no one had come to take our order. The father of the family on the table/booth next to ours said something to me that I didn't catch at first. He repeated, saying, "Hey bro, it looks like they've forgotten about you. Nobody has taken your order, yet?" I said, "Yes, luckily we're not in a hurry but it would be nice if someone came by." He said, "Where you guys from? We are from Las Vegas." I said, "We drove through Las Vegas on the way to Taos. We are from Dallas." He said, "That's the problem with these places. You go somewhere that has good service but terrible food. And then other places have good food and terrible service." I said, "It's been the latter for us."
About five minutes later, the gentleman waves over a waitress and says, "Excuse me. I've already paid out my ticket but this nice man and his two kids have been sitting here for some time and haven't had their order taken!" She looked at me and said, "So, are you saying you'd like to place your order now?" I said, "Well, yes that would be a good thing!" She took our order and walked away. I thanked the man from Las Vegas as he rose to leave the restaurant. He told me to "have a great day and enjoy our vacation."
After the Las Vegas man leaves, the three of us see our waitress (her name was Monica) speak to one of her coworkers while pointing in our direction. I don't know what was said but we assumed it wasn't good. Once again, we already hadn't started well with dining in a restaurant in Taos.
We got our food about ten minutes after ordering. I ordered the Bison Burger medium rare with Swiss cheese, recommended by the Las Vegas man, while my kids decided to split the Taos Burger and a side of fries. The waitress was very nice and cordial and all so I guess the initial "lack of attention problem" was behind us. This was further cemented as the case as she was very attentive to ask about needing condiments as well as her quick response to have a Diet Pepsi ready to replace my almost-done Diet Pepsi.
The fries were very good. I'm not a connoisseur but I've had me many a fry and these were at least in the top five. The kids thought they were pretty good as well. They also said the Taos burger was pretty good. It was juicy, tasty and big enough for them to share. It did come with fried green chili peppers that they didn't particularly like but did like the burger overall! I thought the Bison Burger was pretty good. It was juicy, cooked like I asked and pretty tasty. I can't say it's better than any other bison burger that I've had but I wasn't disappointed.
Checking out was quick and painless unlike my vist to Applebee's. I think I left Monica a 20% tip even though initially we had to wait to order. She did make up for it with her attentiveness after the fact.
I guess I would recommend 5 Star Burgers for their fairly tasty burgers but I would definitely enter the Taos location knowing that you should not be in a rush to eat and run.