Saturday, April 05, 2014

Genghis Grill "rewards"

I'm a Khan Klub member with Genghis Grill. As such, I get email deals sent to me. Sometimes they're not very good deals. Sometimes they are good deals. Most of the time they are just okay deals.

To me, as a business if you create a "fan club" for people to join, it should provide its members with mostly good or very good deals. These members obviously use your business and were willing to join your email fan club for perks. It would be courteous for the business to reciprocate the customer's gesture.

I'm not saying EVERY deal has to be BOGO or something like that but 8 out of 10 deals emailed to me from the Khan Klub are a waste of digital space and a thankless poke in the eye from Genghis.

I've used a few of the Khan Klub deals that I thought were good. One was a BOGO bowl with the purchase of two drinks. Now, if I didn't always get a drink, this wouldn't be that good of a deal. A dinner bowl is like $9.99. A drink is $1.89 x 2. So, the deal would cost roughly $13.80 before tax and small tip. Which is like $10.00 off. That's not too shabby. I've also used another deal that was two bowls, two drinks, and a dessert for $19.99 So, technically that's getting the two drinks and dessert for free.

Today's deal wasn't too bad but I've had better (like the ones I've described). Deal of today was BOGO small bowl with purchase of two drinks. A small dinner bowl is like $7.99. So, I just saved around $8.00 but that's better than spending $8.00. The small bowl is noticeably smaller than the regular bowl but it's not like I couldn't pile that shit in the small bowl like I do the regular!

In conclusion, it doesn't cost anything to sign up for the Khan Klub. The deals usually have to be used by a certain time...typically anywhere form 3-5 days after I received the email. You also get some kind of points every time you dine there as long as you have your Khan's card or your Klub member number. I usually forget to have my card and there's no way I'll memorize my member number but now I have it in my wallet. I'll probably not go again since I have it in my wallet. :-)

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